A complaint and replacement letter to the company against damaged product received in transit (courier)

March 1, 2023 entranciology English Letter Writing 0

Write a complaint and replacement letter to the company against damaged product received in transit (courier). Complaint letter against the damage gift item received in courier. English Letter Writing Skills for Students Exams.

Shikha Agrawal

T-25, Ashok Nagar

Delhi

01 March 2023

XYZ Company

Dilshad Garden

New Delhi

Subject : Complaint against receiving of damaged toys

Respected Sir/Madam,

I have received the package of my order today with 25 different electronic toys for kids which I ordered on 26 Feb 2023. But, when I unboxed the package, unfortunately I found 10 toys are damaged and not working properly. May be they are damaged in transit. I have recorded a video of unboxing the package as a proof that I received them damaged in the sealed box.

I request you to please arrange a visit of your support executive who can examine the damaged toys and please also arrange the replacements of all damaged products. I ordered these products as Holi gifts for my family kids.

For your reference, I am attaching the photocopy of the invoice that clearly says that your company will provide the replacements for the product that is damaged in transit.

I, therefore, request you to replace the damaged toys as soon as possible as Holi is coming soon.

Your sincerely

Shikha Agrawal

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