Gully Baba PDF & EBook IGNOU ACS 01 Consumer Studies for IGNOU BA, B.COM, B.Sc. Consumer Studies. ACS 01 helpBook Latest Edition. Indira Gandhi National Open University (IGNOU).
IGNOU ACS 01 Consumer Studies Topic Covered English Medium
Block 1 – Consumer: The Basics
Unit 1 – Who is A Consumer
Unit 2 – Evolution of the Consumer
Unit 3 – Consumer Environment
Unit 4 – Consumer Dynamics
Block 2 – Consumer Movement
Unit 1 – Origin and Growth
Unit 2 – Consumer Movement in India
Unit 3 – Consumer Movement in Select Countries
Unit 4 – Consumer Movement: Features, Issues and Trends
Block 3 – Consumer Protection
Unit 1 – Consumer Rights
Unit 2 – Consumer Responsibilities
Unit 3 – Empowering the Consumer
Unit 4 – Social Accountability
Block 4 – Consumer Protection: Depth and Scope
Unit 1 – Consumer Behavior in Market Economy
Unit 2 – Mass Media, Advertisement and their Impact on Consumers
Unit 3 – Slate and the Consumer
Unit 4 – Ecology, Environment and the Consumer
Block 5 – Consumer Protection Act
Unit 1 – Limitations of the Consumer Protection Act, 1986
Unit 2 – Consumer Rights and their Manifestations
Unit 3 – Consumer Protection Act-Basic Features
Unit 4 – Evolution of Consumer Protection Laws
Block 6 – The Legislative Framework for Protecting the Consumer
Unit 1 – Basic Legislative Framework for the Protection of Consumers
Unit 2 – Laws Relating to Protection of Consumers of Various Services
Unit 3 – Laws Relating to Food and Adulteration, Drugs and Cosmetics
Block 7 – Redressal of Consumer Grievances
Unit 1 – Consumer Complaints: Guidelines for Filing
Unit 2 – Grievance Redressal: Alternatives
Unit 3 – Role of NGOs in Redressal of Consumer Grievances
Unit 4 – Public Interest Litigation
Block 8 – Consumer Organizations
Unit 1 – Establishing a Consumer Organizations
Unit 2 – Strategies (Campaign and Advocacy)
Unit 3 – Managing an Organizations
Unit 4 – International Organizations
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